FAQ

Sweav's frequently asked questions

Co-working at Sweav

Why should I consider working at the co-working space?

80% of Sweav's projects result from its business development efforts, while the remaining 20% come from its members. See below for more information on projects and lead sharing.

Why should I consider working at the co-working space?

80% of Sweav's projects result from its business development efforts, while the remaining 20% come from its members. See below for more information on projects and lead sharing.

Why should I consider working at the co-working space?

80% of Sweav's projects result from its business development efforts, while the remaining 20% come from its members. See below for more information on projects and lead sharing.

Why should I consider working at the co-working space?

80% of Sweav's projects result from its business development efforts, while the remaining 20% come from its members. See below for more information on projects and lead sharing.

Co-working at Sweav

Why should I consider working at the co-working space?

In addition to great coffee and the opportunity to meet your fellow Sweavers, the co-working space offers spacious desks with a second screen, meeting rooms and phone booths for a comfortable workspace.

Where is the co-working space located?

The co-working space is located at Westeinde 14, 1017 ZP, Amsterdam, on the first floor.

How can I enter the co-working space?

To enter the co-working space, you can use the intercom in front of the building. If you plan to visit frequently, you can request the OpenR app to open the front door with your smartphone.

How do I sign up for a desk at the co-working space?

You can reserve a spot in the app under the community tab. Choose the date you want to work, see who else is joining, and secure your spot.

Do I need to sign in before going to the co-working space?

Yes, you need to secure your spot via the community tab in the app to ensure availability for those who want to use the co-working space.

What are the costs for using the co-working space?

It is free for all Sweav members.

Can I work in the co-working space without doing a project via Sweav?

Yes, once you are part of the community, you can work at the co-working space anytime.

What is the Wi-Fi code?

The network is called Westeinde Main, and the code is Westeinde2023!

Is coffee and tea use in the co-working space free?

Yes.

What is the code for the locker box?

The code for the locker box is 4321.

Where can I park my car near the co-working space?

You can park on the street in front of the co-working space or in the residential area behind HotelV. There are no parking garages nearby.

How can I get to the co-working space using public transportation?

You can get to the co-working space via tram (stop Westeinde), Noord-Zuid lijn (stop Utrechtsestraat), or metro (stop Weesperplein).

Can I make client calls at the co-working space?

Yes, you can use the two meeting rooms and one phone booth available for calls. However, if you plan to have a call all day, it may be better to work from home.

Can I use the Sweav co-working space for client meetings?

Yes, you can use it for client meetings. But please let us know in advance by sending an email to info@sweav.works.

Applying for projects

How does Sweav source its projects?

80% of Sweav's projects result from its business development efforts, while the remaining 20% come from its members. See below for more information on projects and lead sharing.

How should I express my interest in a project?

You can do so through the Sweav app, through the ‘I’m interested!’ button

What if I need more information to determine whether I am interested?

Although we try to be as complete as possible in the info stated in the app, please contact Sweav or the member who shared the project through the button ‘contact for more info’. Please note that this button does not express your interest to the client.

What should I do if I am unable to start on the indicated date?

If you cannot begin working on the indicated date, please specify when you will be available in the comments section on the availability screen. If Sweav determines that you are a suitable candidate, we will inform the client of your proposed availability to determine if any flexibility is possible.

What if I am not available for the required number of days indicated?

If you are not available for the specified period, please indicate the number of days and the timeframe you can work. If Sweav believes that you are the right fit for the job, we will inform the client of your proposed availability to determine if any flexibility is possible.

What if my desired fee exceeds the maximum indicated fee?

If your desired fee is higher than the client's maximum willingness-to-pay, it is unlikely that you will be hired for the project. If you have compelling reasons for requesting a higher fee, please email projects@sweav.works.

How can I check the status of a project in which I have expressed interest?

We will keep you informed via email. Although we aim to communicate frequently, delays may occur due to the client's decision making process.

I expressed interest in a project but have not received any updates. What should I do?

Typically, you will receive an update via email within a few days. If you have not received any updates and would like to check on the progress, please contact the Sweav hotline (see below for more information).

Does Sweav play a role in the hiring process?

Occasionally, Sweav proposes a shortlist of members to the client for consideration. In some cases, Sweav may choose not to propose a member if there is no match, the proposed fee is too high, or the availability is insufficient.

What does "pending to close" mean?

This term refers to a situation where Sweav has already proposed members to the client, but no hiring decision has been made yet. If you believe that you are the ideal candidate for the job, please still express your interest.

What is Sweav's business model?

Sweav earns a fee on top of the day rate of our members, that is variable per project. You do not need to take this fee into account when applying for projects, as Sweav invoices the client directly and not the member.

Lead sharing

What are the benefits of sharing a project with other members?

Sweav enables members to share client leads with the Sweav community. Doing so makes your (potential) client happy, makes a Sweav member happy and earns you a referral fee. This is how it works.

How do I introduce a prospective client to Sweav?

There are two ways an introduction can take place. The first is when a Sweav member introduces us to a client because of a direct request / opportunity.

The second is when Sweav asks the member to do set up an introduction with a potential client Sweav identified and likes to get in touch with.

Don't I lose my relationship with the client if I introduce Sweav?

You maintain the first right on any project opportunity that arises at the lead you shared. Now and in the future. A ‘lead’ is defined as an employee at a company.

Therefore this first right does not apply to any project opportunities at the same company of the ‘lead’, which is not for for the lead itself.

How does revenue sharing work?

Revenue sharing takes place once a lead turns into a project executed by a Sweav member. The revenue share for projects at a particular client is as follows: First project: 25%. Second project: 15%. Third project: 10%

When do I get paid for a lead I shared?

By the end of the project, Sweav will provide an overview with all invoices and the corresponding amount you can invoice Sweav.

Events

How do I sign up for events?

Under the community tab, you can see the upcoming events and secure your spot.

Are the events free?

Yes.

Do I need to work on a Sweav project to join the event?

No, once you are part of the community, you can always join.

What is the location of the event?

The location is indicated in the app.

Getting in touch

What is the best way to get in touch with Sweav?

You can contact us through our WhatsApp number, which is also known as the "Sweav hotline."

What is the Sweav hotline?

The Sweav hotline is Sweav's company WhatsApp channel.

How can I contact the Sweav hotline?

You can reach us by dialing +31 6 27448680.

Can I call the Sweav hotline?

No, it is only for messaging purposes. If you wish to speak to the Sweav team, you can call them on their personal numbers.

Project invoicing and contracts

Do I need to sign a contract with Sweav before starting a project?

No. When you logged into the app, you agreed to our "rules of the game," and Sweav and its members have already agreed on their mutual rights and obligations. For more information about the rules of the game, see below.

Do I need to sign a contract with the client before starting a project?

It is not legally required, but we advise you to do so to avoid any misunderstandings later on. We recommend that all Sweav members use our freelancer agreement template, which can be found here: https://docs.google.com/document/d/1N2xmkvKbg-g3Jcjv9zCxJtQYskVtPpoD/edit?rtpof=true

Do I need to sign an NDA with the client before starting a project?

It is not legally required to do so. We leave it up to the member to proactively engage in an NDA. You can find our template here: https://docs.google.com/document/d/1NhXDXQGlYRUWGIeyYpyd9m5ETAJrsxRs/edit?usp=share_link&ouid=103801560422055501515&rtpof=true&sd=true

Does Sweav have a contract with the client?

Yes. Sweav has a brokerage agreement ("bemiddelingsovereenkomst") with all clients, which is a framework contract that makes it easy for clients to work with Sweav and its members.

What does the invoicing process look like?

At the end of the month or project, you send your invoice, including expenses, to invoices@sweav.works. We will add the Sweav fee and invoice the client.

Do I include the Sweav fee on the invoice I send to Sweav?

No. Sweav will add the Sweav fee to the client in a separate invoice.

Do I include expenses on the invoice I send to Sweav?

Yes. Unless otherwise agreed between you and the client, expenses can be added to the invoice. You can add the expenses as a separate line item to the invoice you send to Sweav.

What are the Sweav payment terms?

We pay our members once the client makes the payment. Our payment term with the client is 30 days.

If a client is late in making a payment, will Sweav pre-finance my invoice?

No. Although Sweav invoices the client, it does so on behalf of the member and the debtor risk remains with the member.

What do I do if a client does not pay on time?

The client receives an automatic notification from Sweav once the payment terms have been exceeded. You can send a reminder yourself, but it is not required.

What email address do I send my invoice to?

Send your invoice to invoices@sweav.works.

What are the Sweav invoice details?

Sweav B.V.
KVK 85645443
Vestigingsnr. 000051678306
Kinkerstraat 297 A
1053 ET
Amsterdam
BTW: NL863694378B01

Sweav rules of the game for members

Who is responsible for the success of the project?

As a freelancer, you are independent in executing assignments and are solely responsible for them. You are not employed by Sweav or the client. We advise you to use our template freelance agreement with the client.

Can I approach clients directly for an opportunity in the Sweav app?

You are free to do as many assignments outside the community as you like. When a project opportunity is available in the community, you agree not to directly approach the client unless:
‍
You and the client had a prior professional relationship.
You became familiar with the project opportunity outside of Sweav.

The payment of your fee shall be done through Sweav.

Can I share information in the community and app with people outside the community?

Within the community information about projects and clients is openly shared.However, you must keep any information regarding Sweav, its clients and projects confidential within the community.

Can Sweav share my data with prospective clients?

By creating an account in our community, you give us permission to share your data with prospective clients.

How does project payment work?

You must send us your invoice(s). We will then invoice the client accordingly.We strive to pay your fee within 30 days. However clients are responsible for paying your fee. We have no obligation to pay you if a client defaults on its payment obligation

Sweav's frequently asked questions

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