- Client
- Uber Eats
- Duration
- 5 months
- Sweavers
- Derek Beeftink, ex BCG • 5 years of experience
- Martin Dyer, ex BCG • 5 years of experience
- Bob Stoffels, ex Deloitte • 6 years of experience
The challenge
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. The meals are delivered by couriers using various methods, including cars, scooters, bikes, or on foot. It is operational in over 6,000 cities in 45 countries as of 2021. The Uber Eats operations team faced the challenge of quickly setting up new large strategic partnerships. The workload coming from the challenge was too much to handle with the existing capacity of the team.
Our Collaboration
Three Sweavers complemented the Uber Eats Operations team for over six months. They took full ownership managing multiple work streams, navigating uncertainty about how to set up and shape these partnerships, and figured the right direction on the go.