This is the work of redesigning how your company is structured, staffed and run so it can deliver the strategy. You bring someone in after a merger, a growth spurt or a strategy shift, when the old operating model has quietly stopped fitting.
When to hire an external consultant
The strategy has changed but the structure hasn’t, so teams are working around the org chart instead of through it.
You’ve grown or acquired your way into overlap and confusion, and someone needs to redesign it without stalling the business.
You need an independent design, because internal proposals turn into turf wars before they turn into decisions.
Typical activities
-
Mapping how work actually flows today, and where it snags, duplicates or falls between teams.
-
Designing the operating model: structure, roles, decision rights, spans and layers.
-
Working through the people implications honestly, from headcount to who owns what.
-
Building the transition plan so the redesign lands without dropping the ball on customers.
-
Setting the governance and metrics that keep the new model from drifting back.